Employment History
Jun 2018 to present - UI/UX Designer - Digital Banking, Newcastle Permanent , Newcastle
Feb 2016 to Dec 2017 - User Interface Designer - Rocket Software, Sydney
Dec 2015 – Feb 2016 - UI/UX Developer, Arria NLG, Sydney
Mar 2013 – Jun 2015 - User Interface Designer, IRESS Limited , Sydney
Nov 2012 – Feb 2013 - Web Designer (Freelance), Sydney
May 2010 – Oct 2012 - Manager (E-Commerce, Online Services), Macquarie Commodities and Global Markets, Sydney
Aug 2009 - Apr 2010 - Web Designer, Macquarie Capital, Sydney
Mar 2009 – Jul 2009 - Senior Web Project Designer, Macquarie University, Sydney
Oct 2007 – Jan 2009 - Web Designer, Macquarie Capital, Sydney
Skills
UX Design Leadership - Successfully led, trained and mentored designers and other staff in creating innovative and customer-centric digital experiences. Implemented strategies to align digital products with brand value propositions and enhance overall customer satisfaction.
Stakeholder Collaboration - Strong ability to collaborate with cross-functional teams and leaders to ensure effective delivery of digital solutions. Skilled in facilitating communication between design, development, and business teams to achieve project objectives.
User Research & Testing - Conducted user research using a variety of quantitative and qualitative methods, including tree testing, card sorting, focus groups, and customer surveys. Utilized findings to inform design decisions and optimize user experiences.
Technical Proficiency - Proficient in using modern design tools and methodologies, including Figma, Sketch, Agile, Lean UX, and design thinking. Experienced in prototyping, establishing and scaling atomic design systems.usability testing, and iterating on designs based on user feedback.
Communication - Excellent communication and storytelling skills, with a proven ability to present design strategies and influence stakeholder decisions. Skilled in articulating complex ideas and concepts to diverse audiences, both verbally and visually.
Tools
Figma, Figjam, Devmode
Sketch, Abstract, Zeplin
Invision, Balsamiq, Miro, Storiesonboard
Confluence, Jira, PowerBI, Teams
OptimalWorkshop, Surveygizmo
Adobe CC-Photoshop, Illustrator, PremierePro
ChatGPT, Midjourney
Education
Courses
AI for Designers (Best in class)
UX Management: Strategy and tactics (Distinction)
Conducting Usability Testing (Best in class)
Accessibility: How to Design for All (Distinction)
Emotional Design — How to Make Products People Will Love (Distinction)
Get Your Product Used: Adoption and Appropriation (Distinction)
Service Design: How to Design Integrated Service Experiences (Distinction)
UX Writing: How To Use Words As A Design Power Tool
Visual Business Intelligence Workshop – Stephen Few
Tertiary
Master of Art, UNSW College of Fine Arts
Bachelor of Fine Arts, UNSW College of Fine Arts
Secondary
Higher School Certificate – Port Hacking High School